Privacy Policy

This Privacy Policy was last updated on the 17th of July, 2022.

Life of Taiwan is a brand of Ta Chi Travel Service Co. Ltd, a fully licensed Taiwanese Tour Operator.

At Lifeoftaiwan.com (“We”), we take your privacy very seriously. We want you to understand how we’ll use any information we collect from you on our website (“Lifeoftaiwan.com”) and why we’re collecting it. This policy (together with our terms of use and any other documents referred to on it) tries to set out how and why we collect data from you.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Ta Chi Travel Services, 29 Dong Ping Road, East District, Tainan, Taiwan

Please email us at contact@lifeoftaiwan.com if you have any questions or want to make a complaint.

Information we may collect from you

We may collect and process the following data about you:

– information provided by filling in forms on the website
– records of any correspondence we enter into

Collecting information about your device

We may collect information about your device, including your device’s unique device ID, the type of mobile device you use, the operating system and the browser type. We use this information in several ways, for example to help us debug any errors or to provide us with statistical information which will help in future updates and new applications. We may use Cookies to help give you the best possible experience on our website.

How we use the information we collect

We will use the information we collect to:

– improve the website and make it more suited to our users
– to provide technical support

Where we store your personal data

Any data we collect from you will be stored on our own servers or on third party servers. We have taken all reasonable steps to ensure that personal information is kept in a secure manner, either through putting protection in place ourselves or by using reputable third party services. Just so you know, your data may be stored outside the European Economic Area (“EEA”) and handled by staff operating outside the EEA.

Please keep any passwords you use safe and secure and don’t share them with anyone.

Unfortunately, transmitting over the internet is not always secure. We will do our best and take all reasonable steps to keep your data as safe as possible, but any data you transmit is done so at your own risk. Once we’ve received your data, we’ll use strict procedures and security features to try to prevent unauthorised access.

Who we give your data to

We may give the data you provide to selected third party companies to perform services for and on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, customer service and to assist us in our marketing efforts. We won’t give this to just anyone, and please check the individual privacy policies of companies we partner with to make sure you’re comfortable with this.

We will never sell or rent an individual’s personal data. We may sell or rent anonymous statistical information and we may provide this same anonymous information to advertisers. But we’d rather not.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually tell you beforehand if we intend to use your data in this way and you will normally be able to check or uncheck certain boxes to opt out at this point. However, you can also opt out at any time by sending an email to contact@lifeoftaiwan.com.

We aren’t responsible for the privacy policies of any third party applications or websites that we link to, so please make sure you read up on these.

Changes to Our Privacy Policy

We may make changes to our Privacy Policy, so please check back regularly. We’ve included a date at the top of the page to help you determine if you’ve read the latest version.